Terms & Conditions

These terms govern your use of the Ehab Tech Hub platform (the "Service"), a business-to-business cloud network management software product operated by Ehab Tech Company ("we", "us"). By creating an account or using the Service you agree to these terms.

The Service

The Service is cloud-hosted software (SaaS) that helps businesses manage their own MikroTik routers. It includes router onboarding and configuration tools, centralised voucher authentication, captive portal design tools, live connection monitoring, system insights, sales reporting and staff access controls.

What the Service is not

Ehab Tech Company does not sell internet access, bandwidth or telecommunications services. Members use their own internet connections, their own router hardware and their own local licences, and are solely responsible for the connectivity they offer to their customers.

Delivery

The Service is delivered digitally through the web platform. Access is provided once your account is verified and approved. No physical goods are shipped.

Software fee

Members pay a monthly usage-based software fee equal to 5% of each router's confirmed voucher sales recorded on the platform for the previous month. The fee is due by the 5th day of the following month.

Payments

Fees can be paid through the online payment methods offered on the Billing page, which are handled by our authorised payment provider, or directly to Ehab Tech Company by cash or mobile money. We do not store card numbers.

Late payment

If a fee is not paid in time, platform services for the affected router, including voucher logins managed by the platform, may be paused until payment is confirmed.

Acceptable use

• Do not use the Service or connected routers for illegal activity, spam, fraud or abuse of networks.
• Do not attempt to access routers, accounts or data you are not authorised to use.
• Keep your login details and router passwords secure.

Intellectual property

The Service, its software, design and branding belong to Ehab Tech Company. You keep ownership of your own data and branding you upload.

Suspension and termination

We may suspend or close an account that breaches these terms, fails to pay fees, or puts other users or networks at risk. You may stop using the Service at any time.

Liability

The Service is provided "as is". To the extent allowed by law, we are not liable for indirect losses, internet outages from your provider, or router hardware failures.

Contact

Ehab Tech Company — call us +211922509914 or email info@ehabtech.co.site.